When a business is not performing, the assumption is usually that something is wrong with the strategy. In many cases, it is not. What is happening underneath is often much more basic. It comes down to people. How decisions are made, how responsibility is handled and...
Most people can tell quite quickly when something is not right. It is not always obvious or easy to explain, but there is usually a moment where something does not sit properly. A comment, a reaction, a gap between what is said and what is done. The problem is not...